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The quick answer
ServiceM8's pricing works differently from most field-service software, so it's worth getting the model straight before you compare it on price. There is a free entry tier that lets you run a small number of jobs a month at no cost. Beyond that, ServiceM8 charges you by the number of jobs you create per month — not by the number of users on your account. The first paid tier starts at roughly ~$29/mo, though the exact figure and job allowances change, so treat that as a ballpark rather than a quote.
One hard limit to know up front: ServiceM8 is iOS and Mac only. There is no Android app. If anyone on your team carries an Android phone, ServiceM8 is off the table for them in the field. Verify current pricing on ServiceM8's site · checked July 2026.
How ServiceM8's pricing works
Most tools in this space — Jobber, Housecall Pro, Workiz — charge you per user, per month. Add a technician, pay more. ServiceM8 flips that. It has a free tier to get you started, then a set of paid tiers that step up based on your monthly job volume. The more jobs you create in a month, the higher the tier you need.
This is the single most important point to understand: your bill tracks jobs, not seats. You can add office staff and field techs to your account without the price changing simply because there are more people logged in. What moves the price is how busy your business is measured in jobs booked each month. That makes ServiceM8 unusually friendly to businesses that have several hands but a modest, steady flow of work — and less friendly to high-throughput operations pushing large numbers of jobs.
What's included and what costs extra
The paid tiers bundle the core ServiceM8 toolkit — scheduling, quotes, invoicing, the client portal, and the field app on iPhone and iPad. Because pricing is metered by job volume, the main thing that pushes you up the ladder is simply doing more jobs, so your first budgeting question should be roughly how many jobs a month you run.
A few things typically sit outside the base subscription:
- SMS and email messaging — automated texts and reminders are usually charged as add-on credits on top of your plan.
- Job volume — going past your tier's monthly job allowance moves you to the next tier, which is the main cost lever.
- Apple hardware — not a ServiceM8 line item, but a real cost: every field user needs an iPhone, iPad or Mac, because there's no Android or Windows app.
Always confirm what's bundled versus billed separately, as inclusions shift between tiers.
Rough cost by team size and job volume
Because ServiceM8 prices on jobs rather than seats, we've framed this table around monthly job volume. We're not publishing exact tier prices — they change, and job allowances vary — so the totals below are marked to verify. Use this to understand the shape of the cost, then confirm the current numbers on ServiceM8's site.
| Profile | Typical monthly jobs | Likely tier | Est. monthly cost |
|---|---|---|---|
| Solo, low volume | Just a handful | Free tier | Free — verify |
| Small team | Low tens of jobs | Entry paid tier (~$29/mo) | Verify |
| Mid-size | Steady mid-volume | Mid paid tier | Verify |
| High volume | Large monthly job count | Upper paid tier | Verify |
Note: cost tracks jobs, not seats — adding staff doesn't raise the price by itself. Verify current pricing on ServiceM8's site · checked July 2026.
Where ServiceM8 is best value
ServiceM8 shines for small, Apple-based trades running a modest, low-to-moderate flow of jobs. If you're a solo operator or a tight crew who all use iPhones, the free tier can get you going for nothing, and the entry paid tier is inexpensive for what you get. The per-job model means a two- or three-person team doesn't get punished for having extra hands — you pay for the work you book, not the people who book it. For that profile, it's one of the better-value options around.
When ServiceM8 gets expensive
The flip side of job-based pricing is that high monthly job counts push you up the tiers quickly. A busy operation churning through a large number of jobs each month can find ServiceM8 costs more than a flat per-user tool would, because a per-seat platform stops climbing once your team is staffed, whereas ServiceM8 keeps stepping up with volume. If you run high throughput, price both models side by side. And remember the Apple-only constraint: kitting out a field team with iPhones or iPads is a real cost that doesn't show up on the subscription line.
Alternatives — including Android options
If ServiceM8's Apple-only requirement or job-based pricing doesn't fit, two cross-platform alternatives are worth a look — both run on Android as well as iOS:
- Jobber — polished, per-user pricing, excellent field app on both platforms. A strong all-rounder for mixed-device teams.
- Kickserv — a straightforward, budget-friendly option that also works across devices.
For a fuller picture, read our ServiceM8 review alongside these.
Frequently asked questions
Is there a free ServiceM8 plan?
Yes. ServiceM8 offers a free entry tier that lets you run a small number of jobs each month at no cost, which is handy for trying the platform or for very low-volume operators. Once you go past the free allowance you move onto a paid tier. Verify the current free allowance on ServiceM8's site before relying on it.
Is ServiceM8 priced per user or per job?
Per job, not per user. This is the key thing that sets ServiceM8 apart. Your monthly cost is driven by how many jobs you create in a month, so you can add staff to your account without your bill going up simply for having more seats. Verify current pricing on ServiceM8's site · checked July 2026.
Is there a ServiceM8 Android app?
No. ServiceM8 is iOS and Mac only — there is no Android app. If any of your team carry Android phones, ServiceM8 will not work for them in the field, and you should look at cross-platform alternatives such as Jobber or Kickserv instead.
Is there a contract with ServiceM8?
ServiceM8's paid tiers are generally billed month to month rather than on a long lock-in contract, and the free tier has no cost at all. Because terms change, confirm the current billing terms and any commitment on ServiceM8's site before you sign up.
Ready to check current pricing?
Pricing and job allowances change, so the definitive numbers live on ServiceM8's own site. Head there to see today's free-tier allowance and paid tiers.
