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Reviews are how new customers decide whether to trust you. The good news: getting them is mostly about asking at the right moment, in the right way. Here's the system.
Ask at the peak moment
The best time to ask is right after the job is done and the customer is happy — on site, or within an hour. Wait a week and the goodwill fades.
Make it one tap
Send a direct link to your Google review page. Every extra step loses people. Tools like Housecall Pro automate this with a text the moment you close the job.
Ask everyone, consistently
A steady trickle of reviews beats a burst. Build the ask into your job-closeout routine so it happens every time.
Respond to every review
Thank the happy ones and answer the critical ones calmly. It shows future customers you care.
Automate it
Manual asking fades fast. Software that sends the review request automatically is what keeps reviews coming — see our reviews & reputation tools.