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ServiceTitan is an enterprise-grade operating platform for commercial and residential trades — HVAC, plumbing, electrical and beyond. It bundles scheduling, dispatch, CRM, sales, marketing and reporting into one system aimed at larger, multi-technician operations rather than solo contractors.
- Best for
- Best for larger contractors
- Starting price
- Custom quote · verify current pricing
- Free trial
- Demo only
- Platforms
- Web · iOS · Android
- Standout
- Deep enterprise features
- Our rating
- ★★★★ 4.0 / 5
Pricing
Custom quote. Verify the current numbers on ServiceTitan's site — pricing is sales-led and quote-based, typically scaled to your technician count and the modules you need, so ask for a written breakdown of per-tech fees and add-ons before you commit. See our full ServiceTitan pricing guide →
Cost by team size
ServiceTitan is custom, quote-based software, and its pricing is generally geared toward larger operations rather than small crews. The rough fit below is a guide only — request a quote for figures specific to your business.
| Team size | Likely fit | Notable extra costs | Estimated total |
|---|---|---|---|
| Solo owner | Usually overkill | — | Not the target market |
| 3-person team | Often too much | Implementation | Request a quote |
| 10-person team | Viable | Onboarding & modules | Request a quote |
| 20+ team | Strong fit | Implementation, modules | Request a quote |
Hidden costs
Beyond the core subscription, implementation and onboarding can be a significant line item, and much of the platform's depth comes through module-based add-ons that may carry their own fees. An annual commitment is typically part of the arrangement. Ask for a full written breakdown so nothing surprises you later.
Contract & cancellation
Agreements are typically annual and sales-led rather than month-to-month self-serve. Cancellation and renewal terms can vary, so confirm the current contract length, notice periods and any early-exit conditions directly with ServiceTitan before you sign.
Data export
As an enterprise platform, ServiceTitan is generally capable when it comes to export and reporting, so getting your data out shouldn't be a fundamental limitation. That said, confirm the specific export process and any offboarding terms with your account team so you understand what's involved if you ever move on.
Pros & cons
Pros
- Deep features for established contractors
- Strong reporting & dispatching
- Built to scale
Cons
- Expensive and complex
- Overkill for small crews
- Longer onboarding
Who it's for
ServiceTitan fits established, growth-focused trades running multiple crews that want to consolidate scheduling, dispatch, sales and reporting in one platform. It suits owners who can invest in onboarding and want deep analytics to manage a larger operation. If you're a solo operator or a small crew, it's likely overkill — the cost and setup effort outweigh the benefit at that size. Those teams are usually better served by a lighter, faster-to-launch tool.
Should you choose ServiceTitan?
Choose ServiceTitan if
- You run a larger, multi-crew commercial or residential operation
- You need deep dispatch, inventory, reporting and financing tools in one system
- You have the budget for an enterprise platform and will use its depth
- You want to consolidate scheduling, sales, marketing and analytics together
- You can commit the time to onboarding and staff training
Look elsewhere if
- You're a solo operator or a small crew
- You're working with a tight budget
- You want a fast, simple setup you can launch quickly
- You don't need enterprise-grade features and depth
- You'd rather pay for a lighter tool than for capabilities you won't use
Frequently asked questions
Is there a free trial, or is it demo-only?
ServiceTitan is generally sold through a guided demo rather than a self-serve free trial. Expect to book a call and get a custom quote — confirm the current terms directly with their sales team.
Is ServiceTitan too much for a small business?
For solo operators and small crews it usually is. The depth and cost are geared to larger, multi-technician operations, so smaller teams often find a lighter tool a better fit.
Does it have mobile apps for field techs?
Yes — ServiceTitan offers iOS and Android apps alongside the web platform, so technicians can work jobs from the field. Check the app stores for current device requirements.
Does ServiceTitan integrate with accounting software?
ServiceTitan is built to connect with common accounting systems, but the specific integrations and setup can vary. Verify that your accounting tool is supported before committing.
Alternatives
Also worth comparing: Jobber, Housecall Pro, Workiz. See all our head-to-head comparisons. Or see our full alternatives guide.
